Terms And Condition

1. Use of This Website

The contents of this Site, whether owned by RCM Express or licensed to us by third parties, are protected by copyright and intellectual property laws. We grant you a limited, non-exclusive right to access and use this Site for informational and personal purposes only.

You may not:

• Modify, reproduce, distribute, sell, or exploit any content for commercial purposes.
• Reverse-engineer, decompile, or attempt to derive source code from our Site.
• Interfere with or disrupt the functionality of the Site.
• Use automated tools such as bots, spiders, or scrapers to access or copy data from the Site.

All use must comply with applicable laws, including healthcare regulations such as HIPAA, and must not involve fraud, abuse, or unauthorized access to protected health information.

2. Use of Information and Resources

This Site is made available to provide general information about RCM Express’s services, which focus on healthcare revenue cycle management and medical billing solutions.

The content provided is not medical advice and should not be relied upon for diagnosis or treatment. Always seek professional advice from licensed healthcare providers.

We are not responsible for the accuracy, completeness, or timeliness of information from third-party sources linked to or referenced on this Site.

3. SMS and Electronic Communications

By providing your phone number or email, you consent to receive service-related communications from RCM Express, which may include billing updates, service notifications, or account-related messages.

• Message frequency may vary.
• Standard message and data rates may apply.
• You may opt out at any time by replying STOP to text messages or by contacting us directly.
• We do not share your SMS consent or mobile opt-in information with third parties for marketing purposes.
• Please note: standard email and SMS communications are not encrypted and may be intercepted by unauthorized parties. By opting in, you acknowledge these risks.

4. Linking to Third-Party Websites

For your convenience, our Site may contain links to third-party websites. RCM Express does not endorse or guarantee the content, accuracy, or practices of such sites. Your use of third-party websites is subject to their terms and policies, not ours.

5. Anonymous IP Addresses

We consider the protection of your health and personal information an important responsibility. Cybercriminals sometimes use anonymous IP addresses. For this reason, access to the secure member portal is not permitted when a user connects with an anonymous or blocked IP address.

A blocked or anonymous IP may result from your personal VPN, workplace network settings, or other reasons. If you encounter this issue, you may:

• Attempt access through a connection that does not mask your IP address.
• Consult with your employer or network administrator if using a work computer.

This safeguard is in place to enhance security and ensure the privacy of your information.

6. Privacy and Data Security

The collection, use, and protection of your personal information is governed by our Privacy Policy, which forms part of these Terms. By using this Site, you consent to the practices described in our Privacy Policy.

7. Appropriateness of Content

This Site is intended for adults and business users. It is not directed to children under 13, and we do not knowingly collect personal information from anyone under that age. Parents or guardians are responsible for supervising any use of the Site by minors.

8. Intellectual Property and Copyright

All text, graphics, logos, and other materials on this Site are the property of RCM Express or its licensors. You may not reproduce, republish, or distribute materials without prior written permission.

If you believe your copyrighted material has been used improperly on our Site, you may submit a DMCA notice to:

Privacy Officer – RCM Express

Your notice must comply with the requirements set out in 17 U.S.C. § 512(c)(3).

9. Disclaimer of Warranties

This Site and its content are provided “as is” and “as available.” RCM Express makes no warranties, express or implied, regarding the accuracy, reliability, or availability of the Site or its content.

We disclaim all warranties, including but not limited to:

• Implied warranties of merchantability.
• Fitness for a particular purpose.
• Non-infringement of intellectual property rights.

10. Limitation of Liability

To the fullest extent permitted by law, RCM Express and its affiliates, licensors, and service providers shall not be liable for any damages, including but not limited to:

• Indirect, incidental, or consequential damages.
• Loss of data or profits.
• Business interruption.

Your sole and exclusive remedy is to discontinue use of this Site.

11. Termination

We reserve the right to restrict, suspend, or terminate access to this Site, its features, or any related services at any time, without prior notice or liability, for any reason we deem appropriate, including but not limited to:

• Violation of these Terms and Conditions.
• Attempts to gain unauthorized access to secure areas of the Site.
• Conduct that disrupts or interferes with the functionality, security, or integrity of the Site.
• Submitting false, misleading, or fraudulent information.
• Engaging in unlawful activity or misuse of the Site’s content and resources.
• Non-compliance with applicable healthcare regulations, including HIPAA.

Upon termination, you must immediately cease all use of the Site, destroy any materials obtained from the Site, and discontinue access to any data, documents, or services derived from the Site. RCM Express shall not be liable to you or any third party for the suspension or termination of your access. We also reserve the right to pursue any legal remedies available to us in the event of misuse or violation of these Terms.

12. Changes to These Terms

RCM Express reserves the right to modify, update, or amend these Terms and Conditions at any time to reflect changes in our services, legal requirements, or business practices. Any updates will become effective immediately upon being posted to this Site, unless otherwise stated.

We encourage you to review these Terms regularly to remain informed of any modifications. By continuing to access or use the Site after changes are posted, you acknowledge and agree to be bound by the revised Terms. If you do not agree with the updated Terms, you must discontinue use of the Site.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Maryland , without regard to its conflict of law rules. Any disputes shall be brought exclusively in the courts located in Maryland.

14. Miscellaneous

• If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full effect.
• These Terms constitute the entire agreement between you and RCM Express regarding use of this Site.
• Failure by RCM Express to enforce any right or provision shall not be considered a waiver.